GOLD COAST JEWELLERS LIMITED

Gold Coast Jewellers Limited has expanded and grown rapidly since its establishment in 1984 and now in line with its forward thinking policies it is pleased to have developed its own website. On this site we aim to show our clients our extensive range of exquisite jewellery, giving them the reassurance of knowing that their requests will be dealt with by a higly professional team. Gold Coast Jewellers Limited prides itself on its Customer Care; we aim to make your buying jewellery from us a pleasurable experience. As part of this pleasure we intend to offer you jewellery at extremely competitive prices. We are also able to make jewellery to commission.

You can be assured that you will be dealt with quickly and efficiently by our staff who have excellent computing and customer care skills. Within the Goldsmith/Silversmith Department, work is undertaken by one of our highly experienced Goldsmiths, who have many years of relevant experience.

Our shop and workshop are located in the heart of 'The Lanes' Brighton, having relocated from a smaller premises some years ago we now occupy a prominent corner plot in this vibrant area. Please look at our map for details of how to find us at '1 Brighton Square'.

As part of our customer care, if you are a UK client, should you decide to purchase a ring from ourselves before placing an order we will be happy to send you a FREE Ring Gauge . Just simply complete the 'Happy to Help' Form. Making sure to include your name and full address. However if at the end of this process the sizing is wrong we will willingly exchange it to one of the correct size, providing that the ring has not been engraved at your request. Please refer to our Refund Policy for the precise details.

"In 1977 I left secondary school with no real qualifications and even fewer job prospects. However, luckily I secured an Apprenticeship at Ernest Jones in Horsham, which at the time serviced 50 of their Branches all over the country.

Gold Coast was created in 1984, when I researched into and decided to start my own Jewellery shop. From that time onwards the business has gone from strength to strength. I take immense pride in the fact that many customers have been visiting us for over 20 years and believe this is down to the fact that we provide a personal yet professional service. I know that if you placed an order using our website you too could be guaranteed this excellent level of customer service. Of course you could always visit us at our shop in 'The Lanes' Brighton. Whatever you decide to do I look forward to hearing from you soon."

Barry

10 DAY MONEY BACK GUARANTEE - Under our 10 day Money Back Guarantee, if for any reason you are not entirely happy with your purchase, we will give a full refund or exchange for goods to the value of those purchased, provided that the goods are returned in the condition sent, by Royal Mail Special delivery (to include the correct insurance) or for overseas parcels by Royal Mail 'International Signed For' - with 'extra compensation' cover, within 10 days of you having received them. Please note that we unable to send goods over £500.00 to Non UK Addresses. Refunds are not payable on returned uninsured lost items. The buyer has responsibilty for the postage of returned goods. Please see 'delivery ' under the page entitled Terms' for more details regarding postage. Due to hygiene reasons we cannot accept the return of earrings. We can also not accept the return of items which have been engraved at the customers request. If goods are engraved they are not subject to the Money Back Guarantee.

PAYMENT - Payment is by Paypal. Paypal accepts credit and debit cards.

Rather than using the web site to order and pay for goods (using Paypal) UK Customers can call us direct using 01273 774044 and place their order over the telephone. You are able to pay using Debit/Credit card, Bankers Draught or Personal Cheque and the goods will be dispatched (within the time limits stated - please see 'delivery' under the page entitled 'Terms') once payment has been received.

VAT - All the products displayed on our website include VAT and are in Pounds Sterling.

ENGRAVING - many of our items can be personalised and these will be clearly indicated, however we do have to make a charge for this service. When a charge applies this will be clearly shown before you finalise your order. We are unable to offer refunds or exchanges on these goods.

We do not use conflict diamonds in any circumstance.